Hi! We love our stockists and are always happy to share our products with new Shops, Salons, and Spas!
HOW TO ORDER:
You can order through our general shop using the individual coupon code (which we will email you) to place your order. Upon receiving your order, we will contact you and let you know it has been shipped. If you would rather pay C.O.D (certified check) please contact us and we will send you a digital invoice for the total charges. If you prefer to send us a list of SKUs and quantities, you can do that as well!
If there is anything in the shop that has a lower stock than what you had hoped to order, just email us for availability and we can adjust your invoice based on stock.
All prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP, plus the cost of shipping. The minimum order is $250 plus the cost of shipping. Prices are subject to change without notice. We will cover 50% of the shipping costs for any orders over $500. We cover the cost of postal insurance for any shipments through USPS.
A minimum order of $250 is required on opening orders. Initial orders for new accounts must be paid for before items are shipped out. We will contact you with your order total and a digital invoice.
$125 minimum order is required for re-orders.
CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed to firstname.lastname@example.org within 48 hours.
METHOD OF PAYMENT:
Payments through Square, Stripe, Paypal and checks are all accepted forms of payment. (there is a 3% credit card processing fee)
DELIVERY & SHIPPING:
Though your shipment will likely go out sooner, please allow up to 1 week for your order to ship. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if you agree to assume any additional transportation charges.
NATURE OF HANDMADE PRODUCTS:
All of our products are handmade. Due to the nature of our production method, each product may vary slightly.
DAMAGES / DEFECTS:
Please inspect all shipments immediately upon arrival. Please contact us at email@example.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
Please contact firstname.lastname@example.org